Otsukai 2.3.1

Now it’s even easier to access Japanese items via Otsukai with our smartphone app! Simply download the app, log in with your existing account, and request the Japanese merchandise to add to your collection. Don’t have an Otsukai account? You can easily sign up within the app in just seconds.

Otsukai is a Japanese proxy buying service with a unique approach. It connects you with genuine Japanese users who assist in finding those sought-after items that have been difficult to locate. By uploading a description of the item you desire, Japanese users will swing into action. If you find an offer appealing, you can promptly purchase the item and have the user acquire it for you.

Simple steps for signing up and requesting:

• If you are a fan of Japanese anime, manga, or pop culture
• Struggle to acquire Japan-exclusive or rare items
• Wish to pre-order items from Japan
• Seek items exclusively available at Japanese events
• Are looking for a specific item but unsure where to start

FAQ

1. Make a request for the Japanese item you desire
2. Wait for Japanese users to locate the item and make an offer
3. Select and pay for the preferred offer. Otsukai will securely hold your payment.
4. Wait for the user to obtain and ship the item to you
5. Confirm receipt of the item, and we will transfer the payment to the user

What sets Otsukai apart from other proxy-buying services?

• You can ask Japanese users to find a rare item not listed online
• No need to be highly specific in your request (e.g., request 'Badges and keyrings of X from Y')
• Request items from Japanese events
• If the desired item is unavailable, you may receive offers for similar items

Is Otsukai safe? Is it susceptible to scams?

Otsukai prioritizes safety for both users and customers. Your payment is secure until you confirm receipt of your items. We transfer payments to users only after your confirmation. Otsukai intervenes promptly in suspicious situations, monitoring requests and offers regularly to prevent scams.

I’m uncertain about something

Feel free to contact our support center if you have any queries. Support is available through our homepage or directly within the app. Our team, proficient in both Japanese and English, will respond at their earliest convenience.

Our office hours are 09:00-18:00 Mon-Fri, excluding Japanese national holidays.